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Media Shipping Information

FSGenesis ships anywhere in the world not prohibited by the United States government.

Cost

FSGenesis offers free shipping anywhere in the world.

Methods

FSGenesis media products ship domestically via First Class or Priority Mail, depending on the weight of the package. International orders ship via USPS First Class International.

Orders Shipped Promptly

We make every effort to ship your media products promptly. Generally, orders received before 1400 GMT ship the same day. Orders received after 1400GMT ship the next day. In almost all instances, your order will ship within 24 hours. During times of heavy sales volume, however, it may take up to 48 hours to ship your order. Please allow 4 to 5 working days for US domestic locations, 5 to 7 working days for international locations. You recieve an email notification when your order ships.

International Customs Duties

FSGenesis assumes the responsibility for shipping to the address it was given in the order. Additional handling charges, due to customs, duties, and taxes are not included and are the responsibility of the customer. Any customs or import duties are levied once the package reaches its destination country. The recipient must pay any additional charges that may be needed for customs clearance. FSGenesis has no control over these charges and cannot estimate what they may be. Customs policies vary widely from country to country; you may want to contact your local customs office for further information. The United States has a free-trade agreement with many countries which eliminates the concern for customs, duties, and tariffs. Checking this out is the responsibility of the customer.

Order Status & History

You may check your current order status and history by clicking that link on the left frame.


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PLEASE NOTE:
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